Privacy Policy

This policy concerns enquiries to Aluminium Boyz Glazing (Pty) Ltd, registration number 2026/765654/07, and use of this website. Personal information must be handled in accordance with applicable South African law, including the Protection of Personal Information Act, 2013 (POPIA).

When you contact us by phone or email, your enquiry may include your name, contact details, project address, measurements, photographs and requirements. Please provide only information relevant to your request and avoid sending identity documents, financial details or other sensitive information unless necessary and specifically requested.

The website hosting service may process technical information such as IP addresses, browser details and request logs to deliver and secure the website. This website does not currently provide an account registration, online payment or enquiry submission form.

Enquiry information is used to respond to requests, discuss suitable products, arrange agreed site visits, prepare quotations and communicate about work. Where work proceeds, relevant records may also be needed for administration and legal obligations. Processing must have an appropriate lawful basis; an enquiry is not blanket consent to unrelated marketing.

Project information may need to be shared with people involved in fulfilling an agreed request, such as installers or suppliers, and with service providers supporting communications or website hosting. Any sharing should be limited to the information needed for that purpose. Disclosure may also be required by law.

Some website and communication providers may process information outside South Africa. Any applicable cross-border processing must meet POPIA requirements.

Reasonable safeguards should protect personal information against unauthorised access, loss and misuse. No internet transmission can be guaranteed completely secure. Records should be retained only for the purpose for which they are needed, including applicable contractual and legal requirements; this policy does not set an unverified fixed retention period.

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion where appropriate, or object to processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Some records may need to be retained to comply with the law.

Send requests to sipha@aluminiumboyz.co.za with enough detail to identify the enquiry concerned. Identity verification may be required before personal information is released. You may also raise a complaint with the Information Regulator South Africa at inforegulator.org.za.